About us
What we do
Safe, Structured & Supportive Family Time
At Family First Contact Services, we are dedicated to ensuring safe, supportive, and respectful family connections. We provide professional supervised contact services across Victoria, helping children and parents maintain meaningful relationships in a secure and child-focused environment.
With a team of qualified and experienced supervisors, we facilitate positive interactions between children and their non-residential parents, ensuring every visit is conducted with care, respect, and confidentiality.
Our Philosophy:
At Family First Contact Services, we believe that every child deserves a safe, loving, and meaningful connection with their family. Our philosophy is rooted in:
- Child-Centered Approach
- Safety & Respect
- Professionalism & Integrity
- Empowerment Through Support
Our Mission
To provide trusted, compassionate, and professional supervised contact services that prioritise the well-being of children and support families through challenging transitions.
Our Vision
To create a safe, supportive, and nurturing environment where children can maintain meaningful relationships with their families. We strive to be a trusted leader in providing child-centered, professional, and compassionate family contact services across Victoria.
