Our Services
What we offer
Supporting Safe & Meaningful Family Connections
At Family First Contact Services, we are committed to providing safe, professional, and child-focused services to support families in maintaining meaningful relationships. Our experienced team ensures a respectful, secure, and confidential environment for all interactions.

Supervised Time Spent / Access
We provide qualified and experienced supervisors to facilitate safe and positive interactions between children and parents in a neutral and supportive setting. Our team ensures the well-being of the child while maintaining a non-judgmental and structured approach.

Community & Home-Based Supervised Visits
We offer flexible supervision in child-friendly community locations (such as parks or play areas) and, when appropriate, in the home environment to create a natural and comfortable setting for visits.

Foster & Kinship Carer Respite
We support foster and kinship carers by providing respite care to allow them time to rest and recharge while ensuring children remain in a safe, familiar environment.

Professional Case Notes & Reporting
Our supervisors provide accurate, impartial, and factual reports to assist in court proceedings, child welfare matters, or other required documentation.

High-Risk & Complex Case Support
Our team is trained to handle high-risk family situations, including cases involving domestic violence, trauma, and court-ordered supervision, ensuring the safety and well-being of all involved.

Flexible & Tailored Support
We understand that every family is different. That’s why we offer customized service plans to meet individual needs, ensuring the best possible outcomes for children and families.
Contact Us for more Information
Have questions or need support? Our team is ready to assist you. Contact us today for safe, professional, and compassionate family contact services.